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Manufacturing Operations

Unlike many our competitors, FISA is continuously reinvesting in its manufacturing operations with the intention of having the most state-of-the-art flavor facilities in the world. We capitalize heavily to integrate highly automated technologies to further reduce costs, human error, and product loss while improving efficiencies, delivery times, food safety, environmental safety, and employee safety. This heavy investment in our facilities has proven effective towards our KPI’s.

Key Performance Indicators (2005 inauguration through 1st Qtr. 2012)

Safety: 1 Accident 2005-2013
Quality: 2 Customer Complaints 2005-2013
Delivery (’11-’12): 99% On Time Delivery to PO Request
First Time Acceptance of Intermediates/Finished goods: 99%
Employee Safety/Quality Training Attendance: 100%
Current Mfg. Capacity: 60%

In June 2012 we inaugurated our new manufacturing operation located in Panama City, Panama. With roughly 50,000 sq. ft. of processing, warehouse, cold storage, offices, and laboratories, this facility will service all of our clients in Latin America, the Caribbean, Asia, and Europe and have on-site Product Development and Quality Assurance departments. Process capabilities will include Emulsions, Flavor Juice Base Blends, and Liquid Compounding. Not only will this facility be overseen by the current U.S. management team, but it will follow the same quality policies, standards, SOP’s, and attitudes as our US operation.

In July of 2014, FISA received certification to manufacture organic flavors and ingredients under the USDA National Organic Program.


For more information and visual tours, please visit our Business Unit Locations page.